Ordering
How do I submit my files to NER?
You can email files under 10 MB to production@newenglandrepro.com or upload them through our website. If you have larger files, you can upload them to our FTP site. You will need to call NER for the username and password to be entered on our website’s browser upload page or in your FTP software.
If you are sending more than one file, please compress the folder using WinZip or StuffIt to reduce file size and prevent corruption. After uploading the files please email us with the details regarding your job including a contact number to reach you.
You may also drop off your files to us directly on floppy, Zip, CD-Rom, Flash drives or storage media such as compact flash cards from your camera. We highly recommend saving a backup copy of your work prior to leaving it with us.
How long does it take to print a job?
Large Format color printing is two days from proof approval. Most architectural work is printed within 24 hours. Lesser quantities of architectural printing are often a while you wait service. Small Format color or black/white are one to two days on most projects. Mounting and laminating jobs are provided in 48 hours or less. Volume printing or bid jobs may require additional production times.
Why do I need to see a printed proof? Can you email me a proof?
If you are reviewing a job for content only then an electronic proof is possible. We will require you to approve a printed proof when a job involves color accuracy and image quality. If you decline a printed proof we will require you to sign a waiver absolving NER from final print image, color and quality outcome. You will be responsible for payment of the printed materials.
How do you price my job?
To receive a pricing estimate, please submit a request and provide the specs on the job. A staff member will contact you during our business hours.
